- The computer and the device must be on the same network.
- On macOS, allow Chainlink Wizard local network access (System Settings › Privacy & Security › Local Network).
- Check that the firewall does not block the Wizard.
- Confirm that the device is powered on.
- If it still does not appear, add it by its IP address.
Troubleshooting
The Wizard does not find the printer or the reader
Same network, local network permission on macOS, firewall, device powered on and adding it by IP address.
All plans
Updated October 28, 2026 by the Business in a Wave team
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