Troubleshooting

A receipt or a pick list cannot be closed

Pending lines, shortages not approved, a location without stock or user permissions.

All plans

Updated October 28, 2026 by the Business in a Wave team

Check for: lines pending receipt or picking, shortages waiting for approval by an Administrative user, a planned location that no longer has stock, and whether your user has permission to close.

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Your instance is created when sign-up is complete, ready to set up your warehouse.

Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.