Two-step verification requires, in addition to your password, a 6-digit code from an authenticator app on your phone (Google Authenticator, Microsoft Authenticator or another).
Who must enable it
- It is mandatory for those who manage billing, users or security.
- In Professional and Enterprise, your company can require it for all Administrative users.
- If your role requires it, Chainlink takes you to set it up at your next sign-in.
Enable it
- Go to My profile › Two-step verification › Set up.
- Scan the QR code with your app. If you cannot, enter the key shown below it.
- Enter the 6-digit code shown by the app and select Enable.
- Store the 10 recovery codes in a safe place (you can download them). Each one can be used only once.
Sign in with a recovery code
If you do not have your phone, select Use a recovery code on the code screen and enter one of your codes. That code cannot be used again. From My profile › Two-step verification you can generate new codes (the previous ones stop working).
If the owner loses access
Write to soporte@chainlink.mx from the account's email address. We reset the owner's verification with a recorded reason and notify the owner by email; at the next sign-in, the owner sets it up again.