Users, licenses and security

Deactivate a user

How to deactivate someone who leaves the company, what happens to their license and why their history is kept.

All plans

Updated October 28, 2026 by the Business in a Wave team

When a person leaves the company, deactivate them in Settings › People and access › Users.

They can no longer access the web or the app.
Their license becomes available for another person.
Their history is kept: the movements, receipts and pick lists they performed still show their name.

A user with history is not deleted, so that the traceability of your inventory remains complete.

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