A received return appears in My work as Inspect DEV-000012; on the web, with Inspect in the return.
For each piece or group of pieces, select:
- Condition: New, Good condition, Damaged, Defective or Incomplete.
- Reason: from the reason catalog. If the reason requires a photo, "Take at least one photo for this reason." is shown until you take it.
- Disposition:
- Return to stock: the piece becomes available and its put-away task is created.
- Quarantine: it moves to the CUARENTENA location and still cannot be picked.
- Shrinkage: it leaves inventory with the reason recorded in the stock ledger.
- Return to supplier: it is set aside in a draft return to supplier (as damaged if it arrived damaged or defective).
Return to stock and quarantine are applied with the inspection permission. Shrinkage and Return to supplier require the returns.dispose permission (supervisors); without it, the inspection is saved with "Disposition pending supervisor approval." and the supervisor uses Apply disposition in the return.
When everything received has a disposition applied, the return changes to Destination assigned and closes automatically.