A return to supplier is created in two ways:
- From the inspection: the Return to supplier disposition sets the piece aside in a draft return to supplier, linked to the customer return.
- Manually: in New return › Return to supplier, select the warehouse, the supplier and the quarantined or damaged stock being returned (with Include available, available stock as well).
Each selected piece is held for that return. On Approve, Chainlink creates its pick list: the picker takes exactly those pieces, no others, and finishes it like any outbound document. When the pick list is finished, the return is closed.