Verified hardware
Zebra FX9600, verified with Chainlink
On September 22, 2026, BW verified a Zebra FX9600 fixed reader with firmware 3.31.22. Chainlink Wizard configured it over the network and registered it as an RFID portal, with its reads in Chainlink.
Verification record
Zebra FX9600
- Date
- September 22, 2026
- Firmware
- 3.31.22
- Test
- Configuration and reads with the Wizard on real equipment
- Connection
- Network, with Chainlink Wizard: automatic configuration, reads and reader status.
- Available in
- RFID portals in Professional and Enterprise
- Verified on
- September 22, 2026
- Firmware
- 3.31.22
- Connection
- Network, with Chainlink Wizard
Reviewed October 29, 2026 by the Business in a Wave team
What was tested
- Factory state: the reader sent reads without any steps in the Zebra console
- Reconfiguration of a reader that was sending reads to another destination
- Restart: the reader resumed sending reads automatically
- Firmware from 3.30.18 to 3.31.22, on September 23, 2026
- Forgotten password: reset with the Wizard guide
- Offline: the reader stored its reads and sent them again
What Chainlink Wizard configures on the FX9600
The Wizard skips the steps that are not needed and, as a system service, works while its window is closed.
- Discovery
- On the network of the computer that runs the Wizard.
- Secure console
- HTTPS on the reader console.
- Password
- A new password, stored in your instance.
- Region
- The Mexico radio region.
- Read forwarding
- Your instance as the destination.
- Read mode
- Inventory, with the radio on.
- Portal
- Registration as an RFID portal with its antennas.
Updating the firmware
If the installed firmware is earlier than the recommended version, the Wizard offers to update it. BW does not host or distribute Zebra firmware.
- The Wizard downloads the official package from zebra.com after you accept the license
- The Wizard never downgrades the version and waits until the radio reads again
Network requirements
- A computer with macOS, Windows or Linux on the same network, running Chainlink Wizard
- Internet access from the reader; otherwise, the Wizard relays its reads
- On macOS, the local network permission
A forgotten reader password
The password is stored in your instance. Viewing it requires a permission, and each view is recorded.
- If the password was changed by other means, the Wizard guides the reset and then continues automatically
Reader status
The reader shows «Online» while its periodic reports arrive and «Offline» when they stop.
- A disconnected antenna on a port the portal does not use is ignored
Other compatible Zebra readers
The Zebra FX7500, ATR7000 and FXR90 are compatible with firmware 3.10 or later, with the same flow. BW has not verified them in the field.
How it is configured
Help center articles with the steps inside Chainlink.
Keep reading
Frequently asked questions
For any other question, contact sales.
Does BW distribute Zebra firmware? +
No. The Zebra license does not allow redistribution. Chainlink Wizard displays the Zebra license, downloads the official package from zebra.com after you accept it and verifies each file before installing it.
Which region does the Wizard configure? +
Mexico, the radio region required to operate in the country.
What does it cost to connect an FX9600 to Chainlink? +
Each fixed reader registered as a portal uses one RFID portal license; the price per plan is on the pricing page. The reader, antennas and installation are purchased from a distributor.
Subscribe to Chainlink online
Your instance is created when sign-up is complete, ready to set up your warehouse.
Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.