The request is made by the account owner or the technical contact, in the account portal.
- Go to the account portal and open Add-ons.
- In «Dedicated server» or «Installation on your own server», select Request.
- Fill in the server details:
- provider;
- IP address, if you already have it;
- name and email of the technical contact;
- domain you want to use.
- For your own server, accept the license annex. It is recorded with the date, time and IP address.
- Send the request.
What happens next:
- Business in a Wave reviews the request and replies by email.
- While it is under review, there is no key or installation command.
- If an own server is approved, your license key and the installation command appear in Installations. The key is shown only once: copy it and store it in a safe place. If you lose it, use Rotate key; the installation that is already active keeps working.
- If a dedicated server is approved, Business in a Wave creates and installs it; you do not need to do anything. It takes about 30 minutes.
- If the request is not approved, the email and the Installations page state the reason. You can send a new one.