Packing and shipping

Review and return to packing

The supervisor's review.

All plans

Updated October 28, 2026 by the Business in a Wave team

The packing supervisor opens the order in Review requested and selects:

  • Approve review: the order changes to Reviewed.
  • Return to packing: a reason is entered; the packer receives the notice "Order returned to packing: label missing on package 2." and the order returns to In progress.

From Reviewed: Close order or return it to packing with a reason. A Closed order leaves in a shipment (with Shipments enabled, it changes to Shipped automatically when the shipment is dispatched) or the supervisor marks it with Mark as shipped.

The screen offers only the actions that your permission and the status allow; if someone changed the order while you were viewing it, Chainlink responds "The order status changed. Refresh the screen."

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Your instance is created when sign-up is complete, ready to set up your warehouse.

Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.