Packing and shipping

Create a shipment and load

A shipment with carrier, dock and vehicle; loading with the handheld.

All plans

Updated October 28, 2026 by the Business in a Wave team

A shipment groups the pick lists and pallets that leave together in one vehicle. It is enabled in Settings › Operating rules › Operations › Visible modules › Shipments.

Create the shipment

  1. Go to Outbound › Shipments › New shipment.
  2. Select the warehouse, the dock and the carrier. If the carrier is not in the catalog, enter its name or create it in Settings › Operating rules › Carriers.
  3. Enter the vehicle, the license plates and the driver.
  4. Select the finished pick lists that leave in this vehicle. Only those from the selected warehouse that are not in another shipment appear.

Chainlink assigns it a code such as EMB-000045. Each pallet that a pick list took in full counts as one package; what was picked loose counts as one package of the pick list (PKG-…).

Load with the handheld

The shipment appears in My work as Load EMB-000045.

  1. Open the shipment and scan each package as it is loaded: the pallet label (LP or RFID) or the pick list label.
  2. A package that does not belong to this shipment responds "This package does not belong to shipment EMB-000045" and is not recorded. Scanning the same one twice responds "Package already loaded."
  3. To take a package off the vehicle, use Unload.

The shipment changes automatically from Planning to Loading and to Loaded when all packages are on board.

Changes before dispatch

As long as the shipment has not been dispatched, you can add pick lists, remove a pick list (with its pallets) or cancel the shipment with a reason. To remove something that has already been loaded, unload it first.

Subscribe to Chainlink online

Your instance is created when sign-up is complete, ready to set up your warehouse.

Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.