Transfers

Close with shortage

How to close an incomplete transfer with a reason.

All plans

Updated October 28, 2026 by the Business in a Wave team

When not everything dispatched has arrived, a supervisor with the closing permission opens the order and taps Close with shortage:

  1. Review the shortage by line ("Close with shortage: 3 pcs. Select the reason.").
  2. Select the reason: loss in transit, damage in transit, picking error at the source or other (with a note).
  3. For each line, select what happens to the missing quantity:
    • Loss in transit: it is written off in the stock ledger.
    • Return to the source warehouse: it goes back to RECEPCION at the source and its put-away task is created.

The order is left Closed and marked With discrepancies; the stock ledger records each movement with the reason.

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