Inventory and counts

Pallets: build, move and break down

How to build a pallet, move it as a unit, view its contents and break it down.

All plans

Updated October 28, 2026 by the Business in a Wave team

A pallet groups stock under a single code (LP00001234) so it can be moved and picked as a unit. It is not a product: your inventory totals do not change when you build it.

To use pallets, the administrator enables them in Settings › Operating rules › Operations › Visible modules › Pallets.

Build a pallet at receiving

  1. In the receipt in the app, tap Build pallet.
  2. Each subsequent scan goes into the open pallet. The bar shows, for example, "Pallet LP00001234 open · 12 items".
  3. Tap Close pallet and print label and build the next one.

When the receipt is finished, each pallet is closed in the receiving location and receives its own put-away task.

Put away and move a pallet

  • Put-away: open the pallet's task, scan the pallet and then the destination location. A single confirmation moves all of its contents.
  • Move: in Pallets, scan the pallet, tap Move and scan the destination. You can also move it from Inventory › Pallets on the web.

A pallet that is being built cannot be moved, nor can a pallet be moved to a blocked, outbound or transit location.

Pick a full pallet

In guided picking, scan the pallet label. If all of its contents belong to the pick list, all the picks it covers are confirmed. If it contains something the pick list does not request, the app responds "This pallet contains items that do not belong to the pick list." and nothing is moved.

If you pick only part of it, what is taken leaves the pallet and the rest stays on it. A pallet that is emptied this way is broken down automatically.

View and find a pallet

  • In the app, scan the pallet from Search or Pallets to see its contents, status and location.
  • On the web, Inventory › Pallets searches by LP code, or by the product, lot or serial number it contains. The detail shows its contents and its movement history, and you can Reprint label.

Break down a pallet

Break down pallet asks for a reason. Its items stay in the same location, without a pallet. A pallet whose stock has already left with a pick list cannot be broken down, nor can one with reserved items.

Pallet label

The label carries the LP code in Code 128. In plans with RFID encoding, an RFID printer also writes the pallet's EPC.

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