Integrations

Submissions to the ERP, retries and reconciliation

What each submission status means, how to retry without duplicating and how to read the stock reconciliation.

Available in Professional and Enterprise

Updated October 28, 2026 by the Business in a Wave team

The connection's Submissions tab shows each document Chainlink sends to the ERP, with its status:

  • Queued: it is sent within seconds.
  • Retrying: the ERP did not respond or was busy. Chainlink retries automatically: after one minute, at 5 and 15 minutes, at one hour, and at 3 and 6 hours.
  • Requires attention: the ERP rejected the document because of a value, a mapping or a permission. Read its message, correct the cause and select Retry.
  • Not applicable: the ERP does not record that movement, for example a put-away within the same warehouse.
  • Sent to the ERP: the document is already in the ERP, with its number.

Retrying never duplicates: each submission carries a Chainlink reference and, before recording, Chainlink checks whether the ERP already has it.

Reconciliation compares the Chainlink and ERP stock by product and warehouse every night; you can run it whenever you want. A discrepancy with pending submissions usually resolves itself. One that persists indicates a movement made outside Chainlink.

Subscribe to Chainlink online

Your instance is created when sign-up is complete, ready to set up your warehouse.

Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.