What happens each day after a declined payment, what users see while the service is restricted and how it is reactivated.
All plans
Updated October 28, 2026 by the Business in a Wave team
If a charge fails, we notify you that day and on days 3, 7 and 10. On day 14, the service is restricted: the person who manages billing keeps access to Billing and plan; everyone else sees that access is restricted. On day 30, the subscription is canceled.
When the pending invoice is paid, the service is reactivated immediately.
Your instance is created when sign-up is complete, ready to set up your warehouse.
Essentials and Professional are purchased online by card: the first month and the implementation are charged at subscription. 30-day trial by invitation: request it from sales.